About us

We've spent a decade making it easier for Canadians to reach care.

Empower Health is an Ontario healthcare technology company. Since 2013, we've built EMR-integrated booking and patient navigation used by clinics, Ontario Health Teams, regional programs, and millions of patients.

Our story

From helping patients find care to helping them book it.

We started with a simple observation: patients spend enormous effort just figuring out where to go — and then hit a phone line when they get there. We built navigation platforms (iamsick.ca, findhealth.ca, holidayhours.ca, myvaccines.ca) that helped Canadians find open clinics and services, then went deeper: EMR-integrated online appointment booking that closes the loop from "where do I go?" to "I'm booked."

Through COVID-19, our platform powered regional vaccination and virtual care programs. Today it runs year-round regional virtual urgent care, high-volume same-day clinics, family practices growing their rosters, and campus health portals.

What we believe

Patient-centred

Booking should work for the patient in front of it — not just the ones who fit a template.

Equitable

All patients, all languages, all ages, all demographics. Access is the product.

Workflow-first

Clinics shouldn't adapt to software. Rules, templates, and pathways align to how your practice runs.

Innovation in the open

We build with clinics, academic partners, and public funders — and prove it in the field before we scale it.

The team

People you'll actually deal with.

Empower Health is founder-led and Ontario-based. When you call, you reach the people who built the platform.

Illustration of Dr. Ryan

Dr. Ryan, PhD

President & Founder

Illustration of Rania

Rania

Operations

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Olivier

Partnerships

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Sumit

Sales

Illustration of BvO

BvO

Public Sector Solution Advisor

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Dr. Sara, MD

Clinical Engagement & Primary Care Partnerships

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Han

Software Development

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Anne

Data Management

Illustration of Dr. Ryan

President & Founder — Dr. Ryan, PhD

Ryan has dedicated the past 15 years to leading Empower Health with the goal of empowering all stakeholders of Canada’s healthcare system.

He launched Empower Health (originally called iamsick.ca) while completing his PhD within the University of Toronto Faculty of Medicine, and included the policy, clinical & equity perspectives gained through his Massey College Junior Fellowship.

Ryan brings an innovation perspective with training that has spanned University of Toronto, Carleton University, Singularity University, University of Oxford, University of Cambridge, KU Leuven, Radboud University Nijmegen, the Pasteur Institute and KwaZulu-Natal.

Ryan led Empower Health’s COVID-19 response efforts, which covered tracking COVID-19 outbreaks at LTC and retirement homes across Canada with the National Institute on Ageing, coordinating awareness & access to vaccinations across Canada through MyVaccines.ca, and regional online appointment booking for COVID-19 testing & treatment across Central Ontario; leading to his recognition as Digital Health Canada’s 2021 Start-Up Innovator of the Year.

Through Empower Health, Ryan has helped millions of Canadians find & access care, and has mentored 150+ students & recent graduates along the way.

Join us on this journey to a better healthcare system. LinkedIn

Timeline

Fifteen years, one mission: access.

  • 2011 — Launch iamsick.ca to help patients find up-to-date information about local healthcare options.
  • 2012 — Expand iamsick.ca Ontario-wide.
  • 2013 — Expand iamsick.ca nationally and launch EMR-integrated online appointment booking for walk-in clinics & family doctors’ offices.
  • 2014 — Join the University of Toronto’s Impact Centre accelerator.
    University of Toronto Impact Centre, University of Toronto
  • 2016 — Join the MaRS Discovery District ecosystem.
    MaRS Discovery District
  • 2016–2020 — Expand patient navigation with holidayhours.ca, myflushot.ca, myvaccines.ca and myhealth365.ca — including partnerships with newcomer organizations, Immunize Canada, local public health units, LHINs, and many patient organizations.
  • 2018 — Join the L-SPARK SaaS accelerator.
    L-SPARK
  • 2020–2023 — Focus on national COVID-19 response efforts: regional online appointment booking for dozens of COVID-19 testing & treatment clinics across Central Ontario, a national vaccine locator with online appointment booking for flu shots & COVID-19 vaccinations at pharmacies & clinics nationally, and a partnership with the National Institute on Ageing to track outbreaks at all LTC & retirement homes across Canada.
  • 2023 — Launch regional online appointment booking & virtual urgent care across Central Ontario in partnership with Oak Valley Health and Central Ontario OHTs (100% online booking, 365 days/year).
  • 2024 — MaRS SupplyAI program, supported by Scale AI.
    MaRS Discovery District Scale AI
  • 2025 — Innovation funding from the Ontario Centres of Innovation.
    Ontario Centre of Innovation Centre d’innovation de l’Ontario
  • 2025 — Launch advanced access online appointment booking with AI-triage.
Partners & ecosystem

Working alongside the system, not around it.

We partner, collaborate & co-design with all stakeholders of our healthcare system. From patients & clinicians to provincial & national associations, clinics large & small, regional healthcare organizations (i.e. Ontario Health Teams & Ontario Health Regions), technology partners (EMR vendors, startups, national & international companies focused on improving access to care), hospitals, universities, and innovation accelerators — with one common goal: to improve the Canadian healthcare system and enable data-driven healthcare.

Partner with us
Empower Health ecosystem: patients at the centre, connected with clinicians, hospitals, clinics, families, startups, and scheduling