Talk to Empower Health.
Clinics, system partners, and patients — reach the right team directly, or send us a message below.
We reply within one business day.
Pick a topic so your message lands with the right team. Prefer email? Every address is listed to the right.
Email us directly
- General: [email protected]
- Sales: [email protected]
- Partnerships: [email protected]
- Support: [email protected]
Call or visit
Toll-free: 1-844-234-6277
Office: 150 King Street West, Unit 200
Toronto, Ontario, Canada M5H 1J9
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Empower Health — for clinics
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iamsick.ca — for patients
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Want to book your doctor online? Let's make it happen.
Patients shape everything we build. Join a co-design session, get help with a booking, or ask your family doctor to offer patient-centred online booking.
Co-design with us
We regularly invite patients and caregivers to test new booking experiences and tell us what works — in any language, at any comfort level with technology. Email [email protected] with the subject "Patient co-design".
Need help with a booking?
If you booked through an Empower-powered clinic and something's not right, we'll help. Email [email protected] — please don't include personal health details; we'll arrange a secure follow-up.
Find care today
Looking for a clinic, pharmacy, or family doctor accepting patients? Our public directories at empower.ca and iamsick.ca are free for everyone.
Ask your family doctor for online booking
The fastest way to bring patient-centred online booking to your clinic is to ask for it. Copy the template below and send it to your doctor's office, or print the one-page handout to drop off at reception.
Subject: Request: online appointment booking for patients
Dear Dr. [Name] and team,
As one of your patients, I'd love to be able to book my appointments online — at any hour, in my language, and for my family members too — instead of calling during office hours.
Ontario clinics can access EMR-integrated online booking that follows the clinic's own scheduling rules, and Ontario Health offers a subsidy for qualifying online appointment booking tools. One patient-centred option designed so every patient can book is Empower Health (empowerhealthcare.ca).
Would you consider offering online booking for your patients?
Thank you for the care you provide,
[Your name]
Prefer a conversation?
A 30-minute demo tailored to your clinic — family practice, walk-in, urgent care, specialist, regional program, or campus health.