For patients

Booking your appointment, minus the hold music.

If your clinic uses Empower Health, you can book, reschedule, and manage appointments online — in your language, for yourself or your family.

Find clinics near you on empower.ca ↗

How to use Empower Health's Online Appointment Booking

A patient's walk-through of booking an appointment online

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Don't have a family doctor? Find a Primary Care Clinic accepting patients

How to Find a Primary Care Clinic Accepting Patients in Canada

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How to find a family doctor accepting patients and immediately book the first appointment online

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How Empower Health helps you access healthcare when & where you need it

Holidayhours.ca — A note Empower Health received from a grateful mother

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Holidayhours.ca — Quickly check holiday hours of local clinics & pharmacies [Powered by Empower Health]

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iamsick.ca — Helping you find local healthcare options where you need it [Powered by Empower Health]

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iamsick.ca — Helping you find open healthcare options when you need it [Powered by Empower Health]

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CityNews — Empower Health news coverage — December 2019

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1 · Find your clinic's booking page

Use the link on your clinic's website or in a reminder they've sent you — or search empower.ca, Empower Health's directory of healthcare options across Canada, to find booking pages for clinics near you.

2 · Pick your appointment

Choose the appointment type and a time that works — including same-day where your clinic offers it. Switch languages any time, and book for your children or family members from one account.

3 · You're booked

Instant confirmation, automatic reminders, and one-click rescheduling.

EH Reminder: Your appointment with Dr. Anand is tomorrow at 2:40 PM. Reply R to reschedule.

Common questions

Can I cancel or reschedule online?

Yes. Every confirmation and reminder includes a link to reschedule or cancel in one click — no phone call needed. Your clinic's schedule updates instantly.

I don't have a health card — can I still book?

Yes, if your clinic accepts patients without a health card, our booking supports it. The clinic sets the rules.

Can I book for my child or parent?

Yes. Family and caregiver booking lets you manage appointments for the people you care for from one account — including more than one child.

Will I get a reminder?

Yes — automatic email and text reminders before your appointment, so you never miss one. Reminders include your reschedule link.

Can I book in my own language?

Yes. The booking experience is designed to support all languages — pick yours from the language menu on your clinic's booking page.

Does it cost me anything?

No. Online booking is a free service your clinic provides to its patients.

How do I find a clinic if I don't have one?

Visit empower.ca — Empower Health's directory of healthcare options — to find clinics, pharmacies, and services near you, including ones you can book online.

Something went wrong with my booking.

Contact your clinic directly — they manage all appointments. For technical problems with the booking page itself, email [email protected].

Is my information private?

Yes. Bookings are encrypted and go directly to your clinic's medical record system, with all data processed and stored in Canada. See our security page.