Booking your appointment, minus the hold music.
If your clinic uses Empower Health, you can book, reschedule, and manage appointments online — in your language, for yourself or your family.
How to use Empower Health's Online Appointment Booking
A patient's walk-through of booking an appointment online
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How to find a family doctor accepting patients and immediately book the first appointment online
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CityNews — Empower Health news coverage — December 2019
1 · Find your clinic's booking page
Use the link on your clinic's website or in a reminder they've sent you — or search empower.ca, Empower Health's directory of healthcare options across Canada, to find booking pages for clinics near you.
2 · Pick your appointment
Choose the appointment type and a time that works — including same-day where your clinic offers it. Switch languages any time, and book for your children or family members from one account.
3 · You're booked
Instant confirmation, automatic reminders, and one-click rescheduling.
Common questions
Can I cancel or reschedule online?
Yes. Every confirmation and reminder includes a link to reschedule or cancel in one click — no phone call needed. Your clinic's schedule updates instantly.
I don't have a health card — can I still book?
Yes, if your clinic accepts patients without a health card, our booking supports it. The clinic sets the rules.
Can I book for my child or parent?
Yes. Family and caregiver booking lets you manage appointments for the people you care for from one account — including more than one child.
Will I get a reminder?
Yes — automatic email and text reminders before your appointment, so you never miss one. Reminders include your reschedule link.
Can I book in my own language?
Yes. The booking experience is designed to support all languages — pick yours from the language menu on your clinic's booking page.
Does it cost me anything?
No. Online booking is a free service your clinic provides to its patients.
How do I find a clinic if I don't have one?
Visit empower.ca — Empower Health's directory of healthcare options — to find clinics, pharmacies, and services near you, including ones you can book online.
Something went wrong with my booking.
Contact your clinic directly — they manage all appointments. For technical problems with the booking page itself, email [email protected].
Is my information private?
Yes. Bookings are encrypted and go directly to your clinic's medical record system, with all data processed and stored in Canada. See our security page.
