Booking that bends to your clinic — not the other way around.
Five streams, one platform. Every stream shares the same foundation: real-time EMR integration, all-patient access, all languages, and rules you control.
Family practice & new-patient rostering
Opening a new clinic or growing your roster? Intake new patients alongside returning patients with a streamlined flow built for attachment.
- Meet-and-greet first appointments booked automatically under your rules, logic, and templates
- Tailored intake for rostered vs. new patients — supporting billing, continuity, and roster stability
- Returning patients book routine care without tying up your phones
Ideal for
New clinics accepting patients, practices rebuilding panels, family health teams balancing attachment targets with day-to-day demand.
Proven at volume
"Empower enables us to run a fully same-day urgent care clinic — supporting thousands of appointments each week." — Huronia Urgent Care Clinic
Walk-in, urgent care & high-volume clinics
- Same-day and next-day appointments, released on your schedule
- Run 100% of bookings online — no public phone line required
- Load-balance across providers, rooms, and sites in real time
- Patients with the greatest need get timely access under your triage rules
Pediatrics, families & caregivers
- Parents book and manage appointments for more than one child from a single account
- Linked family accounts keep every booking attached to the right chart
- Caregiver book-on-behalf for aging parents and dependents
Why it matters
Household booking is where generic tools break down — and where the most phone calls come from. Solve it, and your busiest callers become your happiest online bookers.
Field-proven
Regional COVID-19 vaccination and virtual care programs ran on this platform — coordinated access across communities, at scale, since 2020.
Regional programs & Ontario Health Teams
- One front door across multiple clinics, clinicians, and Interprofessional Primary Care Teams (IPCTs)
- Coordinated access pathways with warm hand-offs between partners
- Works with Health811 and regional referral flows
- Reporting for OHT measurement and program evaluation
Universities & colleges
- Fully white-labelled portal on your domain, matching your brand
- Single sign-on with existing student credentials
- Routes students to the right campus services without confusion
"Students log in using their existing credentials, book care quickly, and get routed to the right services." — Sheridan College
Campus-ready
Built for student health centres balancing insured and uninsured visits, international students, and seasonal demand spikes.
Specialists & allied professionals
- Consultations, follow-ups, and recurring visit series
- Referral-aware booking rules and eligibility checks
- Physiotherapy, mental health, and other allied health workflows
- Same EMR-integrated scheduling engine as primary care
Beyond primary care
Specialist and allied health clinics carry heavy rebooking and follow-up volume — exactly the repetitive scheduling work online booking removes first.
Calculate your monthly & 3-year cost savings
Our OAB savings calculator compares vendors on your EMR — with Ontario's OAB subsidy applied.
Which stream fits your clinic?
Bring your workflow to a 30-minute demo and we'll configure the walkthrough around it.
Book a demo